FAQS


SHIPPING
We offer free shipping to Hong Kong, China and Macau; via signed for services by SF Express.

We ship internationally using secure signed for courier services by Fedex, UPS and DHL - depending on your location.
 

PAYMENT

We accept payment via Visa, Mastercard, and Paypal. American Express credit cards can be used through Paypal - you do not need to have a Paypal account to make a payment; click on "Payment with Credit Card" when you are directed their site. Contact us for more information.

 

CURRENCY 

All our products can be purchased and viewed in USD, GBP, Euros and HKD.

 

RETURNS 

We accept returns made within 14 days of purchase. All items returned to us must be in their original condition, unworn with their hang tags still attached. Once received all returned items will be credited to the original method of payment. Please note - the original shipping charges will not be refunded.

 

To create a return; click on Order Status, and enter your Order ID. 

All returns are to be made to the following address:

EDIT,
10B Shui Ki Industrial Building

18 Wong Chuk Hang Road

Hong Kong

For any enquiries please email hello@edit-thebrand stating your Order ID. 

Returns that are damaged, or returned without their original labels may not be accepted and will be sent back to the customer. 

 

PERSONAL INFORMATION 

All of your information shared with us will be kept private. At no point will Edit The Brand share, rent or sell your personal information to third parties.

 

DUTY & IMPORT CHARGES

Customers are responsible for all duties and import charges.
We will not charge you any duty, tax or import charges upon check out.

 

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